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Improve and Progress: Youth Entrepreneurship, Customer Service and Overcoming Procrastination

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This week on Improve and Progress, Omar Muhammad is joined by a 13-year-old entrepreneur who opens up about his decade-long photography journey, which started with a gifted camera that grew into a business. He credits practice, creativity and technology for his progress.

A customer service professional with 30 years of experience follows, making the case that responsiveness, empathy, ownership and consistency are the building blocks of growth in the field.

Listen to the full conversation above.