Dr. Kaye and Nick Alexopulos , Senior Manager of Communications at BGE discusses budget billing, which helps smooth energy costs over the year with periodic adjustments based on usage.
They emphasize energy-saving tips for winter, including setting thermostats to 68-70 degrees, using dishwashers, and maintaining water heaters at 120 degrees.
Nick explains that BGE's rates are regulated by the Maryland Public Service Commission and highlights the need for infrastructure investments.
They also address customer concerns about high bills and energy usage, recommending monitoring and utilizing available energy efficiency programs.
